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Thursday, September 23, 2010

What is an Early Adopter?

Recently I blogged that eossonline was actively seeking five “Early Adopters”. As feedback to that blog post I have been asked a few times “What exactly is eossonline looking for in an Early Adopter?”. Well hopefully this blog entry will help explain what were looking for.

There are several sources on the internet that give some pretty good explanations of the term "Early Adopter" but the one I like most is the definition provided by Wikipedia:

Typically this will be a customer who, in addition to using the vendor's product or technology, will also provide considerable and candid feedback to help the vendor refine its future product releases, as well as the associated means of distribution, service, and support.
The relationship is synergistic, with the customer having early (and sometimes unique, or at least uniquely early) access to an advantageous new product or technology.
In exchange for being an early adopter, and thus being exposed to the problems, risks, and annoyances common to early-stage product testing and deployment, the lighthouse customer is given especially attentive vendor assistance and support, even to the point of having personnel at the customer's work site to assist with implementation. The customer is often given preferential pricing, terms, and conditions.” 
In our case “preferential pricing terms” means FREE for life, because we want you to be there and actively involved in defining every feature both now and in the future as part of a team. Businesses that are prepared to work with us through all of our teething problems on a day to day basis to help ensure that eossonline meets both of our needs through state-of-the-art application integration. We are not promising to resolve all of your integration and or automation needs, just the areas in which eossonline is being designed to address and you can be an active part of defining these areas.

Our perfect early adopter partners will be businesses employing between 5 and 100 people willing to replace or change their current business infrastructure and or business processes, where necessary, to simplify their day to day administrative tasks and improve their customer engagement through social technologies .
We don't want to change what your business does, we want to work with you to develop an integrated business eco system that will help businesses to work smarter and take full advantage of today's social media capabilities using only the tools and mobile devices you are already familiar with.

So, if you are interested in maximising the way your business engages with people for the better, saving time on mundane, repetitive, administrative tasks and you think you would be a good fit for us, then just send an email to with a short description of what your business does, why you think we would be a good fit and who we need to contact.

Steven McArdle CTO
On behalf of the eossonline team.

Tuesday, September 14, 2010

Is your business ready for today's tech savvy customer?

The way we do business has changed immeasurably in the last few years and the way customers expect to engage with us is a real game changer.

Are you ready to deal with the world of today's social media? or more to the point, is your business ready to employ the tech savvy Generation Yers?

Web 2.0, iPhones, Blackberries, always connected people and facebook are here to stay. Customers no longer look up phone numbers in the Yellow pages for local tradesman or buy from newspaper advertisements and they don't believe what you say about your products and services any more, it's a fact of life and you need to grasp this with both hands to stay relevant. Today's consumer spends more time on the internet than they do watching TV and social networking sites mean they can get the low down on you and your business, from their trusted network, faster than you can order an espresso. More to the point, they can find out about your competitors as well.

This is how business is done today and this is how your customers expect to interact with you. Successful companies get it, and they have changed the way they engage their customers to fit this model. Generation Yers want it their way or not at all and they are used to getting what they want, when they want.

If your business is not prepared or preparing to deal with these new business models and fully embrace the world of social media you will soon find yourself loosing out to your competition, that is assuming your not already loosing out.

To successfully strike up long term relationships with today's consumers your business needs to work smarter, delivering a true 360 degree view of a customer and that means social CRM and Sales Force Automation need to be at the top of your “to have” business application list.

Monday, September 13, 2010

What is it that you’re looking for from your business applications?

eossonline is building the next generation in "online business applications" and were interested in what it is your business is really after, not what we think you need.

As business owners, there is often a need to wear many hats and use some pretty complicated applications to help you run and manage your business effectively day to day. This often means that you either learn new skills or if you can afford it, hire somebody else to do it for you.

Either way, there is always some associated pain in running your business, be it not enough time in the day to get everything done or the necessity to train up your staff to use that new ERP system you just installed, you know the one, the one that the supplier “guaranteed” would “turn your business around overnight”.

Whatever your particular pain, we are interested in hearing about it.

At eossonline we want to work closely with a few early adopters so that we can together develop the easiest, non-invasive, business application experience, today. Using the latest cutting edge technologies we are going to simplify the way businesses use these applications, so much so that for common use cases you won't even know you’re using them.

If your business is interested in working closely with us to develop this next generation technology please send an email to giving a few details about your business along with the contact details of the person we need to speak too, and your business could be benefiting from reduced administration and training costs in no time. Best of all, as an early adopter, you’ll never have to pay for the service, ever.

We’re looking forward to working with you on this very exciting, cutting edge, next generation, online business stack so get in touch today.

The eossonline team.

Saturday, September 11, 2010

Were looking for five early adopter small businesses

eossonline is looking for five small businesses from New Zealand, Australia, the UK and the USA.

We're looking for small businesses employing between 5 and 100 people who are interested in working with us on a new internet based business suite that has been designed to reduce the time spent on repetitive administration tasks to a minimum.

The EOSS solution integrates a range of common business systems such as CRM/SFA, ERP, HR, BI and much more that is delivered over the internet. The difference between eossonline and other internet solutions such as Zoho and Google Apps is that eossonline actively strives to minimise the need to use complicated interfaces and requires almost zero training. EOSS allows you to interact with these applications through nothing more than your normal desktop applications such as your word processor, spreadsheet application and email client. This means that your business can benefits from these applications without the need to train your staff.

eossonline strives to deliver smart solutions online that are simple to use.

If you are interested in becoming an early adopter for the eossonline business suite then we are interested in talking to you. Your business could be one of the very few that will reap the benefits of this unique business tool for free, for ever.

Please send an email to providing some details about your business and the contact details (including email address) of the person we need to talk to.

Don't delay, we are only offering this deal to FIVE businesses so this could be one of the smartest moves you've ever made.

We look forward to hearing from you.

The eossonline team.